Question 1

What services do you offer?

Accepted Answer

Guided distillery tours, whisky tastings and flights, private and corporate events, cocktail experiences, and whisky shopping both online and at the distillery.

Question 2

How do I get started?

Accepted Answer

Reserve a tasting or tour online, join the Whisky Club, or contact us to plan a private or corporate event.

Question 3

Can I visit without a reservation?

Accepted Answer

Yes, however we recommend making a reservation. Walk-ins are limited to tasting 1.5 oz of whisky, which may be served as a flight, cocktail, or full pour when space allows. You will not be able to participate in distillery tours or small bite pairings.

Question 4

What should I know before my visit?

Accepted Answer

Arrive a few minutes early and bring valid ID.

Question 5

Is parking available at the distillery?

Accepted Answer

Complimentary parking is available directly in front of the distillery and along the side of the building. There is also street parking in front of the distillery.

Question 6

Are children allowed in the tasting room?

Accepted Answer

No, public tasting hours are reserved for guests 21+. However, children may attend private events when accompanied by a parent or guardian.

Question 7

Do you allow service animals inside?

Accepted Answer

Yes. Trained service animals are welcome in all public areas of the distillery, including the tasting room.

Question 8

What if someone in our group is not drinking?

Accepted Answer

There is no cost to join if someone in your group is not drinking. If they are joining a distillery tour they must pay a $25 fee which can be paid onsite.

Question 9

Can I return a bottle of whisky?

Accepted Answer

All bottle sales are final in accordance with ABC (Alcoholic Beverage Control) regulations. If your purchase is found to be spoiled, contaminated, or otherwise unfit for consumption, you may return the product within 15 days of purchase with a valid receipt for a refund to the original form of payment or, if preferred, an exchange for the same item. If the return is due to an item arriving damaged, 10th Street Distillery will cover the cost of return shipping and issue a replacement product. Photo documentation of the damaged item must be provided via email to initiate the return process. To request a return, refund, or replacement, contact 10th Street Distillery by email.

Question 10

Can I reschedule or cancel a tasting or tour?

Accepted Answer

Tastings and tours may be rescheduled or cancelled up to 2 hours prior to the reserved time. Changes made after this period will be issued a credit for future use at the distillery.

Question 11

What can walk-in guests taste without a reservation?

Accepted Answer

In accordance with ABC regulations, walk-ins are only permitted to taste 1.5 oz of whisky while at the distillery. This could be in the form of a whisky flight or a craft cocktail. For tours and paired tastings, please book 24 hours in advance.